Job Description

Position: Storyteller

Location: New Jersey Hall of Fame at American Dream

Reports to: Assistant General Manager, NJHOF

Compensation: $17.50/hour

Status: Part Time (less than 30 hours/week)

FLSA Classification: Non-Exempt

About the Position:

Storytellers are at the heart of the experience at the New Jersey Hall of Fame's (NJHOF) at American Dream. As a Storyteller, you bring the exhibits and programs to life by providing contextual storytelling about New Jersey's inspirational heroes, hospitality services (including admissions and retail sales, line management, crowd control, wayfinding, etc.), and assisting with the delivery of public programs in our 10,000 sq. ft. entertainment and learning center.

The Ideal Candidate:

You're perfect for this role if you're great at striking up conversations with people of all ages and backgroundseven in awkward situations Whether you are greeting guests, providing tours, checking tickets, or selling merchandise, they understand what it means to be on stage and will always maintain a friendly, eager, service-oriented demeanor when in the public spaces. You are naturally curious and driven to learn more about the NJHOF and the impact its inductees have made You would describe yourself as charismatic, high-energy, resilient, and personally accountable.

What You'll Do and Be Responsible for:

• Provide a welcoming and engaging guest experience to everyone who comes to the NJHOF this is the guiding principle for this role and everything you do at the NJHOF.
• Greet guests to the NJHOF with enthusiasm, setting the tone for the experience and making a good first impression. This may take place at the entertainment and learning center or elsewhere on the American Dream property.
• Guide visitors through the exhibit experience: talk to them about inductees, provide info about artifacts and displays, and sign them up for timed exhibits/programs. Skillfully address guest concerns and/or escalate to supervisor(s) as warranted with the goal of ensuring guests feel (and are) valued and heard.
• Sell admission tickets, season passes, and upsell applicable add-ons.
• Sell NJHOF merchandise in the Boardwalk Shop gift store including photo concessions.
• Facilitate and support public programming and marketing events such as appearances by Hall of Famers, educational programs, workshops, and expo-style events including setup/breakdown.
• Perform opening/closing operational tasks and maintain all materials needed for daily operations.
• Ensure the entertainment and learning center is always guest ready. This means that exhibits are in working order, workspaces are photo-ready, velvet ropes and stanchions are straight, merchandise shelves are neat and presentable. This includes light-duty cleaning (e.g., sweeping up discarded trash off the floor).
• Pick up and transport deliveries and merchandise from shipping and receiving, and unpacking, breaking down, and properly disposing of packaging.
• Keep up to date on what's going on at the NJHOF and American Dream.
• Other duties as assigned.

Qualifications:

• Passion for New Jersey history, culture, and achievements
• A high school diploma or equivalent (GED); some college preferred
• Strong communication and interpersonal skills and comfortable with public speaking Previous guest services, customer service, or equivalent experience strongly preferred
• Previous cash-handling experience preferred; must be able to perform basic math in a fastpaced, retail environment
• Able to work a flexible schedule, including evenings, weekends, and holidays
• Prior experience or educational background in history, museums, learning centers, or related fields is a plus

What's The Schedule?

Storytellers work a variable schedule based on the hours of operations and needs of the business. This is a part-time role (less than 30 hours/week); however, if a situation arises where work hours exceed 40 hours in a given week, they are eligible for overtime compensation. Shifts are a minimum of four hours, but typically average seven to nine hours. Candidates that are hired for the role must have a minimum availability of two days/week (one of which must be a full weekend day). Due to the public-serving nature of the role, staff may be required to work holidays and occasional evenings.

What's the Compensation?

The pay rate is $17.50/hour. Additionally, Storytellers are eligible for these great perks:

• Paid Time Off
• Paid Sick Time
• 25% off in the Boardwalk Shop at the NJHOF at American Dream
• Free parking at American Dream
• Season Pass to the NJHOF at American Dream to enjoy with family and friends
• Discounts on dining, experiences, and merchandise at over 70 different restaurants, stores, and attractions at American Dream

Physical Demands* of the Role:

The employee must be able to stand for long periods of time while working in the public space. The ability to lift 30 pounds is required. The position requires the ability to walk on concrete floors, climb stairs, bend/lift/stretch, tolerate loud environments, maneuver through crowds, and perform public speaking. Employees will also work in brightly lit and dark/low-light conditions. This role also requires the ability to work outdoors (e.g., greet school buses in the parking lot), including walking on uneven ground and being exposed to varied weather elements.

*The physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions to the extent that NJHOF may do so without undue hardship. A qualified individual with a disability is defined as an individual who with or without reasonable accommodation can perform the essential functions of the position.

How to Apply:

Interested candidates should submit a resume and cover letter to Please use Storyteller NJHOF at AD as the subject line. Applications will be accepted on a rolling basis.

The Foundation for the New Jersey Hall of Fame is an equal opportunity employer committed to fostering an inclusive and innovative environment with the great employees. We, therefore, provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable Federal and New Jersey State laws. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Job Type: Part-time

Pay: $17.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

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